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This policy explains the terms related to order cancellation and refunds for products and customized manufacturing services by Veer Wood Tech.
Veer Wood Tech provides customized wood furniture and fabrication solutions. Since our products are manufactured according to customer requirements, refund and cancellation requests are handled based on the order stage and production status.
All products are made as per customer requirements, including design, size, material, and finish. Customized products cannot be returned or exchanged after completion.
In case of any manufacturing defect or quality concern, customers can contact us. We will review the issue and provide the best possible solution.
For any cancellation or refund related queries, please contact us:
Last Updated: August 25, 2026
At KindredElements,
customer satisfaction is our top priority. If you are not completely
satisfied with your purchase, we’re here to help with a simple and
transparent returns and exchanges process.
You may request a return or exchange if:
The product is unused, unworn, and in its original condition
The product is returned with original packaging, tags, and accessories
The return request is made within 7-10 days of delivery
Some items may not be eligible for return or exchange due to hygiene or customization reasons.
The following items are not eligible for returns or exchanges:
Items marked as Final Sale
Customized or personalized products
Gift cards or digital products
Products damaged due to misuse or improper handling
Contact our support team at kindredelements03@gmail.com within the eligible return period
Share your order ID, reason for return/exchange, and product images (if required)
Our team will review and guide you through the next steps
Return shipping may be the responsibility of the customer unless the product is defective or incorrect
We recommend using a trackable shipping method
KindredElements is not responsible for lost or damaged return shipments
Once the returned item is received and inspected, we will notify you of approval or rejection
Approved refunds will be processed to the original payment method
Refunds may take 5–10 business days to reflect, depending on your bank or payment provider
Exchanges are subject to product availability
If the requested item is unavailable, a refund or store credit may be offered
Exchange shipping timelines may vary based on location
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting images. We will arrange a replacement or refund at no additional cost.
Orders can only be canceled before they are shipped. Once shipped, the order must go through the return process.
KindredElements reserves the right to modify this Returns & Exchanges Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
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Custom Furniture Production
₹1000
Iron Fabrication Work
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Custom Design Process
₹1000
Workshop Craftsmanship
₹1000
Quality Inspection
₹1000
Workshop Craftsmanship
₹1000
Quality Inspection
₹1000
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